AI product design, from the first workshop to a tested interface
Everything we do for products that run on large language models and machine learning: deciding where AI helps, designing how people use it, and testing it with real answers.
In short
AI product design is the work of deciding where artificial intelligence belongs in a product and designing the user experience (UX) around it: how people ask, how answers appear, how mistakes get caught and how trust grows. ui-ux.agency, the design team of tkxel, covers AI product design in three services: a discovery workshop, AI UX design and chatbot UI design.
- Senior designers only
- NDA before the first call
- Reply within 1 business day
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What is AI product design?
AI product design shapes a product around a model that writes, predicts or recommends, so that people get value from it without blind trust. It joins product strategy, interaction design and testing with real model output.
A product with AI inside behaves differently from classic software. The same request returns different answers, responses take seconds, and the system is sometimes confidently wrong. AI product design plans for all three. It starts with the question most teams skip: which task should AI handle at all? The answer comes from an AI product discovery workshop. The interface work then follows in AI UX design agency projects and, for conversational products, in chatbot UI design.
- Discovery workshop: 1–2 weeks to decide where AI helps
- AI UX design: 4–10 weeks to design the AI feature
- Chatbot UI design: 3–8 weeks for conversational products
- Together: decide where AI helps, design it, then test it with real answers
- Deliverables
- 3 included
Which AI product design services do we offer?
Our AI product design work is split into 3 services, each with its own scope and price:
AI product discovery workshop
A 1 to 2 week workshop that picks the AI use cases worth building and turns them into a scoped plan.
AI UX design
Input, output, review and correction patterns for AI features and AI-first products, tested with real model answers.
Chatbot UI design
Chat windows, answer cards, suggested replies and human handoff for assistants and support bots.
How does AI product design differ from classic product design?
AI product design adds trust, uncertainty and correction to every screen that classic product design treats as fixed. The table shows the main differences.
| Criterion | AI product design | Classic product design |
|---|---|---|
| Output | Different each time, sometimes wrong | Same result for the same action |
| Main risk | Users trust a wrong answer | Users cannot find a feature |
| Prototype content | Real or recorded model output | Static sample content |
| Key states | Streaming, low confidence, refusal | Loading, empty, error |
| Success metric | Accepted answers, edits, task time | Task completion, conversion |
Which teams need AI product design?
AI product design helps 4 kinds of teams, from founders with an idea to companies adding AI to mature software.
Startups building on a model
Founders who need a first version people trust; many start with our MVP design agency team.
SaaS companies adding a copilot
Product teams that want AI inside existing workflows without breaking them.
Support and operations teams
Teams that want bots and internal tools that answer correctly and hand over cleanly.
Enterprises with AI pilots
Organizations that built a proof of concept and now need an interface staff will actually use.
AI product design services
Pick one service or run all three in order. Each page lists scope, timeline and price.
AI UX design agency
User experience design for AI features and AI-first products, from prompt input to feedback loops.
02Chatbot UI design
Conversation design and interface design for AI chatbots, assistants and support bots.
03AI product discovery workshop
A 1 to 2 week workshop that picks the AI use cases worth building and scopes the first one.
Not sure where your design loses users?
Book a 45-minute product review. A senior designer walks through your product and names the three changes with the biggest effect.
Book a product reviewReady to launch faster and convert more users?
Send us your project. A design lead reviews it and schedules a call within one business day. We sign an NDA before the first technical discussion if you prefer.
AI product design FAQs
Straight answers about scope, timelines, pricing and how we work with your team.
Still have a question?
A design lead answers every message within one business day.
Talk to a design lead